My cat is old, stubborn, and diabetic. Finding somewhere that could not just medicate her but also ensure that she kept eating even while away from home? Almost impossible, until TLC. They are constantly going above and beyond the call of duty. They've sat in her run with her to encourage her to eat, let her wander the office when she's the only cat in the place, and called a vet the one time she was under the weather. They have been nothing but flexible and lovely every time my cat's stayed there--including when I had a family emergency and couldn't give them a return date when I dropped her off. I truly don't know what I'd do if TLC wasn't around.