FAQ

Frequently Asked Questions

TLC offers much more than boarding and pet sitting. We provide skilled nursing care for pets with chronic illness, pets recovering from surgery, pets reaching the end of their life, and much more.

We take care of cats and dogs with any type of chronic or acute illness, such as diabetes, kidney disease, epilepsy, and cancer.
Pets with mobility issues.
Pets recovering from any type of surgery, whether routine or high-risk.
Pets reaching the end of their life who may struggle with incontinence or present other challenges.
Any pet with a condition that needs special care, love, and attention.

TLC is open and caring for pets 24 hours a day.

When you come in to drop your pet off for the first time, one of our veterinary technicians will lead you through a brief consultation covering your pet’s medical history, specific conditions, and their needs and personality. Make sure to bring your immunization records, medication, and medical records if applicable.

Your healthy pet is better off staying at one of the many pet daycares in the area. Here are a few we recommend:

WOOF’s Stay & Play, Taj MaDog, The Dirty Dog and Dog Day Afternoon 

We typically do not care for healthy pets on their own, however, we prioritize helping ailing pets stay comfortable and relaxed. If that means caring for their healthy friend, we’re happy to co-board them together.

Shot records, medications, medical records regarding their condition, enough food to last for their stay, toys and blankets, and anything else that will help them feel at home.

Please bring vaccination records, any medications, food, emergency contact numbers and any personal items. You may bring beds, chew toys, or any manageable item that will enhance your pet’s stay. We ask that for your pet’s safety, do not bring any glass or ceramic items. While we take every possible precaution to return all belongings in good condition, we recommend cherished items stay at home.

The safety of your pet is our top priority. For our canine family members, we will need proof of the DHPP, Rabies, Bordetella, and Canine Influenza (H3N8 and H3N2) vaccines. Your pet must have at least the first round of the 2 part Canine Influenza series in order to visit us and enjoy all the excitement our resort has to offer.
For our feline guests, we will need to see proof of a current FVRCP and Rabies vaccine.
All vaccinations must be administered by a veterinary professional.

YES and we highly encourage it! The best thing for the health of your pet is to stay on their regular diet. Changing your dog’s diet may result in an upset stomach while staying at Tender Loving Care Pet Nursing Hotel. If you bring food for your pet from home, we ask that you pre-bag the appropriate amount of food for your stay. We do have a premium veterinary diet, Hill’s Prescription Diet, available for your convenience, should you run out or feed the same at home, at a cost of $5 per day. Please leave bowls at home because we provide them for all of our guests.

YES! We love to show off our pet hotel and you are more than welcome to tour anytime during our business hours. Once you have seen and smelled the PetSuites difference we are confident that you will not want to board your pet anywhere else!
Yes, reservations are required for boarding and grooming services. Reserve online or contact your preferred location today! We recommend making your reservation as soon as possible, especially during busy times of the year. A $25 deposit is required to hold your reservation.

We cater to cats and dogs, regardless of breed or special needs. For their own safety and the safety of other guests, we are not able to accept unneutered male cats, guests in heat or those that may be coming into heat, guests that are pregnant, or contagious diseases. If you have additional questions, please contact us.

If your pet needs veterinary care while during his or her stay Tender Loving Care Pet Nursing Hotel will try to consult with your pet’s primary veterinarian. If this is not possible, we work with several local veterinarians to resolve any medical situation that may arise. At TLC, our goal is to be the best place for your pet when they aren’t at home, and that means ensuring a happy, healthy and safe environment.
We do not have restrictions on the breeds that can stay at TLC Pet Nursing Hotel, however, we do not accept pets that are aggressive and put the safety of our staff at risk.

We accept credit cards, cash, PayPal, and now Care Credit (for care $200+).

NOW OPEN!

As of Monday, May 18, 2020